Cancellation Policy
1. Notice period for cancellation
We require 14 days notice to amend bookings – this includes any changes to agreed numbers, dates or times of a confirmed booking. Less than 14 days notice and we’ll do our best to help out if we can but we can’t guarantee that we’ll be able to move you to a different spot of your choice. If we really can’t do anything we will discuss with you our charges incurred and if we can we’ll return a reasonable amount after covering our costs – no guarantees though so please do let us know as soon as you know that something has changed!
2. Re-bookings following cancellation with more than 2 weeks notice
A full refund can be given with more than 14 days notice. Re-scheduling with less than 2 weeks notice will incur a £5 administration fee for each new date booked in Islington. Bookings arranged at T47 that are rescheduled within 14 days of the booking will incur a charge of £25 (£10/hr of hire as per our booking agreement with T47)
3. Agreed numbers for group bookings
For group bookings we require you to agree a minimum number of participants which forms the basis of our agreement for payment at the time of or following the event. We require 14 days notice to amend this minimum number.
4. Non-attendance / less than 14 days notice
All payments are non-refundable in the event of non-attendance.
5. Block payments for range use
Block payments for shooting fees – we give discounts for block bookings. Pre-paid sessions are refundable up to 1 year from the payment date with any sessions used charged at the standard price (£10 incl equipment hire and £8 without). We also charge a £10 fee to cover bank charges incurred.
6. Club membership
Club membership costs £25 and is a contribution to group insurance and admin charges for maintaining our newsletter. This is non-refundable following any use of the range except for free sessions included with a course.